Returns Policy

We are committed to providing products of the highest quality. However, if you are not completely satisfied with your purchase, our return policy is designed to help.

Returns Within 14 Days

If you wish to return an item, you may do so within 14 days of the purchase date. The item must be in the same condition that you received it, unused and undamaged. Upon receipt and inspection of the returned item, we will issue a full refund if the product meets these conditions.

Returns After 14 Days

For items returned after the 14-day period, a restocking fee may apply. We encourage you to reach out to our customer service team to discuss the specifics of your situation.

Call us on 01277 373 709 for more information, or email brentwoodtimbersupplies@hotmail.com